ParentPay Group Recruitment Drive; Hiring Cloud Support Engineer – Apply Now at ParentPay Group in Pune
Hey there, future tech stars! Are you ready to kickstart your career in one of the hottest fields out there? Look no further—ParentPay Group is on a recruitment drive and they’re hunting for fresh talent to join their innovative team as a Cloud Support Engineer in Pune! If you’re enthusiastic about technology and ready to make a difference, this is your chance. Let’s dive into why this opportunity is something you definitely want to get excited about!
Why You’ll Love Working at ParentPay Group
So why should you consider ParentPay Group your next career stop? Well, first off, it’s Europe’s leading software product company and UK’s largest education technology business! They are on a meaningful mission—to make a positive impact on the lives of millions of parents, teachers, and students worldwide. Imagine being part of a team that brings next-generation innovation to schools in over 49 countries! The inclusive culture, global presence, and focus on professional development make ParentPay a fantastic place to launch your career. Plus, who wouldn’t want to contribute to tech solutions that help schools streamline processes and enhance parental engagement?
What You’ll Be Doing
- Solving Real Business Problems: You’ll get the chance to tackle real-world issues head-on. As a Cloud Support Engineer, you’ll work on critical tasks that ensure daily operations run smoothly, making a tangible impact on user experiences.
- Creating Smart Solutions: Get ready to innovate! You’ll use cutting-edge cloud technologies while working on platforms like ServiceNow. If you’re passionate about finding smart solutions to complex challenges, this is the place for you.
- Collaborating with Global Teams: Teamwork makes the dream work! You’ll collaborate with colleagues from diverse backgrounds, learning from their unique perspectives and experiences. Contributing to a worldwide mission while building lasting relationships? Yes, please!
What We’re Hoping You Bring
- A relevant degree or background—think BTech or related fields. Even if you’re a fresh graduate, you’re encouraged to apply and show your enthusiasm!
- Tech skills that showcase your proficiency in cloud technologies or service operations. Strong communication and problem-solving skills will go a long way here!
- We’re looking for go-getters! If you’re eager to learn and prepared to dive into new challenges, then you’re on the right track.
Why ParentPay Group is the Place to Be
At ParentPay, you won’t just be another cog in the machine. This is a place where your voice matters, your contributions are valued, and your growth is prioritized! With opportunities for mentorship and continuous learning, you’ll find an environment that nurtures personal and professional development. As you help shape and innovate school processes, you’ll see your career progressive thrive!
Department Service Operations
Employment Type Permanent – Full Time
Location Pune, India
Workplace type Onsite
Key Responsibilities
Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.
· Manage the patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.
· Ensure requests from the ServiceNow work queue that have been allocated to your relevant resolver group have been successfully actioned. These include incidents, problems, changes and service requests.
· Define the alerts and events that should be detected by the monitoring systems that ensure proactive management of a components health.
· Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.
· Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.
· Attend and complete all mandatory training courses.
· Engage and own the transition of new services into Service Operations.
· Participate in the out of hours on call support rota.
· Be the subject matter expert and represent your technical domain in meetings and forums.
How to Apply
Excited to apply? Don’t miss your chance! Click here to apply now: Apply Here
Tips to Stand Out
- Tailor your resume to the role—show them how your skills fit the Cloud Support Engineer position!
- Demonstrate your passion for learning and consulting in your application materials.
- Highlight any teamwork or leadership experiences you’ve had. Employers love to see how you collaborate with others!
- Keep your application clear, concise, and relevant. You want to make a strong impression without overwhelming them.
Be Part of Something Bigger
If you’re looking for a job where you can truly make a difference while also kicking off a rewarding career, ParentPay Group might just be the perfect fit for you! Let’s build the future together!
🔒 Disclaimer
The information in this post is intended for educational and promotional purposes only. ParentPay Group is an equal opportunity employer and does not discriminate based on race, religion, gender, nationality, or disability. Always verify job details with the official website for the latest updates. This blog is not affiliated with or officially endorsed by ParentPay Group.
Keywords: ParentPay Group Careers, IT Jobs India, Tech Hiring, Software Roles, Latest Openings
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