Anthology Recruitment 2025 Hiring For System Engineer Role – Apply Now at Anthology in India
Hey there, future tech stars! If you’re on the lookout for an exciting opportunity to kickstart your career in tech, then you’re in for a treat! Anthology is on the hunt for bright minds to fill their System Engineer role in 2025, and trust me—you don’t want to miss out on this chance. Get ready to dive into a position where you can make a real difference and be part of a team that’s all about innovation, collaboration, and inspiring student success! Intrigued? Let’s break it down!
Why You’ll Love Working at Anthology
Picture this: a global company with a mission that’s all about uplifting educators and institutions through meaningful tech solutions. That’s Anthology for you! They’re not just another tech company; they’re passionate about empowering students and changing the educational landscape for the better. Here, you’ll find an inclusive culture that values your ideas and fosters a collaborative spirit. With amazing learning opportunities lined up, whether it’s through training programs or mentorship from experienced professionals, Anthology is the perfect launchpad for your career. Who wouldn’t want to start their journey in such an inspiring place?
What You’ll Be Doing
- Solving Real Business Problems: As a System Engineer, you’ll dive into hands-on projects that tackle real-world challenges. This isn’t just about theory—think debugging software, optimizing systems, and brainstorming solutions that really matter!
- Creating Smart Solutions: Get ready to unleash your creativity! You’ll work with cutting-edge technologies and tools to innovate and implement smart solutions that drive efficiency and improve user experiences.
- Collaborating with Global Teams: The world is your oyster! You’ll have the chance to connect and collaborate with talented professionals across the globe, sharing insights and ideas that create an impact both locally and internationally.
What We’re Hoping You Bring
- A degree in a relevant field, like BTech or Computer Science, will get you started on the right foot!
- Tech skills are fantastic, but don’t forget the soft skills! Communication, problem-solving, and teamwork are just as important.
- Don’t doubt yourself—if you’re passionate about tech and learning, you’ve got what it takes! Bring your best self, and don’t hold back. We want to see your enthusiasm shine through!
Why Anthology is the Place to Be
Let’s talk about growth. At Anthology, you’ll find an environment that inspires you to develop your skills and professional expertise. The leadership team encourages innovation and creativity and believes in providing mentorship opportunities that will help you navigate your career path. With access to a wealth of resources and a commitment to personal and professional development, you’ll be supported every step of the way. Who wouldn’t want to be part of a community where your ideas and contributions matter?
Job Description
Associate Technical Support I
Bangalore, India
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
We are seeking a highly motivated Associate Technical Support I to join our Global Support team. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with customers. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
Specific responsibilities will include:
First-Level Support
- Providing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team
- Troubleshooting and resolving common technical problems related to operating systems, networks, and applications
- Communicating with clients via email, chat, and phone to provide updates and resolve issues
Root Cause Analysis & Knowledge Base
- Documenting Root Cause Analyses (RCA) for recurring incidents and creating knowledge base articles to share solutions with internal teams and clients
- Continuously improving knowledge base content and contributing to the creation of documentation to address common issues
Customer Communication
- Effectively communicating with customers, ensuring clear updates and timely resolutions for reported issues
- Act as a liaison between technical teams and customers to ensure a smooth support experience
On-Call & Shift Work
- Participating in on-call support on a weekend rotational basis, ensuring systems remain operational during off-hours
- Willingness to work in a rotational shift, providing flexibility for 24/7 support coverage.
Problem-Solving & Troubleshooting
- Demonstrating strong analytical and problem-solving skills, identifying the root causes of issues and providing effective solutions
- Proactively monitor systems and escalate issues when necessary to minimize downtime
Collaboration & Teamwork
- Collaborating with cross-functional teams (e.g., infrastructure, application development, and support) to resolve issues
- Maintaining effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues
The Candidate:
Required skills/qualifications:
- 0-2 years of experience in IT support, system administration, or a related field
- Familiarity with ticketing systems such as ADO & Salesforce
- Proficiency in Windows or Linux operating systems
- Basic understanding of network protocols (TCP/IP, DNS, DHCP)
- Experience in web server management and associated troubleshooting
- Basic knowledge of SQL (writing basic queries)
- PowerShell scripting skills for automation and troubleshooting
- Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms
- Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams
- Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly
- Ability to handle multiple tasks in a fast-paced, dynamic environment
- Strong attention to detail and commitment to high-quality service delivery
- Fluency in written and spoken English
Preferred skills/qualifications:
- Understanding of virtualization technologies (e.g., VMware, Docker)
- Knowledge of CI/CD pipelines and automation tools
- Familiarity with ITIL processes or frameworks
How to Apply
Excited to apply? Click here to apply now: Apply Here
Tips to Stand Out
- Tailor your resume to the role—show exactly how your experience aligns with what Anthology is looking for!
- Show your passion for learning and consulting. They want to see your love for technology and education shine!
- Highlight teamwork and leadership experiences. These are golden in collaborative environments!
- Keep things clear, concise, and relevant—make sure your application stands out for the right reasons!
Be Part of Something Bigger
Let’s build the future together! Apply for the System Engineer role at Anthology and join a community that’s dedicated to changing lives through education and technology. This could be your chance to be part of something truly impactful—don’t miss out!
🔒 Disclaimer
The information in this post is intended for educational and promotional purposes only. Anthology is an equal opportunity employer and does not discriminate based on race, religion, gender, nationality, or disability. Always verify job details with the official website for the latest updates. This blog is not affiliated with or officially endorsed by Anthology. Keywords: Anthology Careers, IT Jobs India, Tech Hiring, Software Roles, Latest Openings
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