Enphase Energy Recruitment Drive; Hiring Associate Customer Support Engineer – Apply Now at Enphase Energy in Bangalore!
Hey there, future tech star! Are you ready to kickstart your career with an amazing opportunity? Enphase Energy is on the lookout for fresh talent, and they’ve opened up positions for Associate Customer Support Engineers right in the heart of Bangalore. This is your chance to dive into the dynamic world of customer support in a thriving tech company that values innovation and collaboration. Whether you’re a recent graduate or in the early stages of your career, this role promises to be an exciting stepping stone. Let’s explore what makes this position so appealing!
Why You’ll Love Working at Enphase Energy
Imagine stepping into a workplace that has a global presence and a culture that embraces diversity and inclusion. Enphase Energy is not just a tech company; it’s a community that encourages growth, learning, and innovation. Here, you’ll be part of a team that’s passionate about renewable energy and making a difference in the world. From flexible learning opportunities to working with cutting-edge technology, Enphase is a place that truly cares about its employees and fosters career development.
What You’ll Be Doing
- Solving Real Business Problems: You’ll have the opportunity to tackle real-life technical issues, providing solutions that make a direct impact on customer satisfaction.
- Creating Smart Solutions: Get hands-on with innovative tech tools and solutions as you troubleshoot and assist customers. You’ll be learning on the job while applying your knowledge.
- Collaborating with Global Teams: You won’t be alone on this journey! You’ll work alongside talented individuals from around the globe, enhancing your skills and expanding your professional network.
What We’re Hoping You Bring
- A degree in Engineering (B.E/B. Tech) or related fields, especially Electrical or Electronics graduates.
- Communication skills that sparkle—both verbal and written, as you’ll be interacting with customers regularly.
- A can-do attitude and the eagerness to learn and grow in a fast-paced environment. We believe you can make a difference with your unique background and insights!
Why Enphase Energy is the Place to Be
At Enphase, you’re not just getting a job; you’re embarking on a journey of growth, mentorship, and exploration. With a commitment to innovation, there are always opportunities to push boundaries and expand your knowledge. You’ll be part of a supportive team where mentorship is a norm, helping you carve a meaningful career path. Not to mention, the chance to work in the renewable energy sector is not just cool; it’s impactful!
About the role
To give our customer the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables.
What you will do
- Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails / Chats / Phone calls from Enphase customers during assigned hours, willing to work on weekends & night (9:00 PM & 11:00 PM) shifts
- Conducting remote troubleshooting of Enphase products.
- Troubleshooting, approving and executing warranty claims.
- Providing pre-sales information about Enphase products.
- Assisting with the activation of new Enphase sites as needed.
- Documenting all activity in a central CRM/Help Desk software platform.
- Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed.
- Following departmental conventions and procedures.
- Participating in ongoing training/education of industry standards and Enphase product-specific information.
- Professionally represent Enphase via all communications mediums.
- Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual.
- Performing other duties as assigned.
Who you are and what you bring
- Should be a Graduate – B.E/B. Tech and/or Electrical
- New College Graduates / Freshers, with 60% and above in 10th & 12th, 70% and above in graduation only would be considered for the role. Scores are mandatory to be shared along with the resume
- Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers
- Strong verbal and written communications skills in English
- Computer literate (PC skills essential, Mac OS desirable)
- General understanding of electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable
- Exposure to solar/PV-related environments
How to Apply
Excited to apply? Click here to apply now: Apply Here
Tips to Stand Out
- Tailor your resume to highlight your eagerness to learn and your relevant experiences.
- Show your passion for renewable energy and technology in your cover letter.
- Highlight any teamwork and leadership experiences that demonstrate your ability to collaborate.
- Keep it concise and relevant—highlight what matters most to the role!
Be Part of Something Bigger
So, are you ready to build the future together? This is more than just a job; it’s an opportunity to be part of an exciting mission in the tech and renewable energy space. Don’t let this chance pass you by—apply today and take your first step towards an amazing career at Enphase Energy!
🔒 Disclaimer
The information in this post is intended for educational and promotional purposes only. Enphase Energy is an equal opportunity employer and does not discriminate based on race, religion, gender, nationality, or disability. Always verify job details with the official website for the latest updates. This blog is not affiliated with or officially endorsed by Enphase Energy.
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