Wolters Kluwer Recruitment Drive; Hiring Cloud Support Engineer – Apply Now at Wolters Kluwer in Pune, India!
Wolters Kluwer is on the lookout for a Cloud Support Engineer, and this could be your golden ticket! Whether you’re a fresh graduate, a budding engineer, or someone with a bit of experience under your belt, this position promises an amazing opportunity to dive into cloud technology and grow your career in a dynamic environment. Buckle up, and let’s explore what’s in store for you!
Why You’ll Love Working at Wolters Kluwer
Wolters Kluwer is more than just a company; it’s a community where innovation meets impact! With a global presence, they’re committed to delivering cutting-edge solutions in the cloud computing space. You’ll be stepping into a workplace that values diversity and inclusion, ensuring everyone feels at home. Plus, they believe in continuous learning—so you can always polish your skills while working on exciting projects that really make a difference. If you’re looking for an atmosphere that nurtures growth and encourages collaboration, look no further!
What You’ll Be Doing
- Solving Real Business Problems: Imagine combining your technical skills with business acumen to help clients resolve complex challenges. You’ll be the go-to person helping businesses leverage cloud-hosted financial management applications. How cool is that?
- Creating Smart Solutions: Get ready to unleash your creativity! You’ll tackle technical questions, recreate issues, and collaborate with other professionals to design innovative solutions, using tools and tech like Azure and more.
- Collaborating with Global Teams: Enjoy working with a diverse and talented team from around the world. You’ll interact with application developers, system integrators, and a bunch of other experts, making teamwork a vital part of your day-to-day. Together, you’ll create amazing solutions that leave a mark!
What We’re Hoping You Bring
- A bachelor’s or master’s degree in computer science or a related field—your technical foundation is important!
- A zest for technology, especially if you have experience with Azure and programming languages such as Java, JavaScript, and SQL. Familiarity with Windows (Linux is a bonus) will certainly help!
- Strong problem-solving and analytical skills that will have you tackling challenges with a smile. And let’s not forget your ability to communicate effectively and collaborate with your team. We believe that good vibes lead to awesome outcomes!
Why Wolters Kluwer is the Place to Be
At Wolters Kluwer, every day is an opportunity to break new ground. They place a strong emphasis on mentorship, with seasoned professionals who are passionate about helping you navigate your career path. Imagine working in an environment where innovation is key, and you’re encouraged to think outside the box! Not only is your growth a priority, but you’ll also be contributing to meaningful projects that help customers worldwide. Sounds like a win-win, right?
Job Description
You will provide a high level of customer satisfaction through the delivery of technical back-office support to Wolters Kluwer’s customers for our cloud-hosted financial management software applications.
In this role you are responsible for complex problem analysis and resolution: you analyze, diagnose, work together with consultants and clients, liaise with internal development teams, recreate and solve reported problems.
Responsibilities
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Provide a high level of technical support and assistance for our internationally based customers and consultants concerning cloud environments.
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Analyze technical questions or reproduce technical problems and provide or develop appropriate solutions related to the SaaS architecture based on the Azure stack.
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Monitor, identify, troubleshoot server and network issues.
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Collaborate with the technical and functional implementation teams which include Application Developers, System Integrators, Database Administrators, System Administrators, Analysts and Consulting professionals.
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Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers and solve their issues.
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Carry out functional acceptance and integration acceptance tests, performance tuning and benchmarks.
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Develop and enhance automation utilities and components to enhance the integration, flexibility and availability of our solution with customers.
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Create documentations, knowledge articles
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Configure and run Azure Pipelines to create and maintain customer environments identify and solve potential issues
Requirements
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Bachelor’s or master’s degree in computer science-related fields.
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Knowledge or experience with Azure or other cloud platforms.
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Desired programming languages: Java, JavaScript, SQL
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Operating systems: Windows (Linux is a plus)
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Experience with application servers like Wildfly or Jboss
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Database knowledge: SQL (MS SQL Server, Oracle) and RDBMS concepts
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Availability for stand-by shifts on monthly level which might require interventions outside the business hours.
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Fluency in English (written and oral)
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Minimum 1 year of experience as a customer support specialist
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Strong problem solving and analytical skills.
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Strong organizational, time management and prioritization skills, ability to multi-task and meet deadlines.
Nice to have:
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Awareness with regards to Application Monitoring Tools (i.e. Grafana) is a plus.
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Knowledge on Docker and Kubernetes
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Experience with cloud performance tuning and security testing is a plus.
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Performance tuning expertise of databases (indexes, constraints, data integrity, triggers usages)
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Other languages (such as German or French) are a plus.
How to Apply
Excited to apply? Click here to apply now: Apply Here
Tips to Stand Out
- Tailor your resume to the role—highlight relevant education and experience.
- Show your passion for cloud technologies and eagerness to learn—enthusiasm goes a long way!
- Share your teamwork experiences and examples of leadership in your resume or interviews.
- Keep your communication clear and concise—be memorable for the right reasons!
Be Part of Something Bigger
Ready to embark on a journey that could shape your future? Let’s build the future together! As you consider applying for this incredible chance at Wolters Kluwer, remember: you have what it takes to take the tech world by storm!
🔒 Disclaimer
The information in this post is intended for educational and promotional purposes only. Wolters Kluwer is an equal opportunity employer and does not discriminate based on race, religion, gender, nationality, or disability. Always verify job details with the official website for the latest updates. This blog is not affiliated with or officially endorsed by Wolters Kluwer.
Keywords: Wolters Kluwer Careers, IT Jobs India, Tech Hiring, Software Roles, Latest Openings
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